Question 1

Where can I see an EZraft?

Accepted Answer

At home, for free!
In the EU and US you can return it within 30 days (if unused; in new condition), with full money back guarantee. So just try!
We are convinced you will be impressed when you see it!

Question 2

Do you have a dealer in my country?

Accepted Answer

In some countries we have dealers and/or 'Ambassadors', 
but the easiest showroom might be... your own home!
In the US and EU you can return your EZraft within 30 days - if unused (in new condition), with full money back guarantee. So just try! 
See for Free!

Question 3

Is the EZraft not too fragile?

Accepted Answer

The exterior of the EZraft has very strong sewn connections (much stronger than welded or glued traditional PVC!), and is made of strong materials like fortified Dacron, with tough seatbelt bumpers all around and underneath.
The interior is made of heavy TPU (a sort of Hypalon), which is protected from the degrading UV sunlight. If needed anyway, the innertubes can easily be repaired (like a bicycle tire) or replaced completely, in just minutes;
Check out our instructional video on repairs (https://www.ezraft.com/movies?wix-vod-video-id=251a0c13a3e14a449ceeee896dfedaa2&wix-vod-comp-id=comp-kz5kz64n)

Question 4

What material is the EZraft made of?

Accepted Answer

The EZraft is mostly made from Dacron, the same super-strong "parachute" material of which surfkites are made - which bump on rocks and beaches and waves with massive forces all over the world. That also makes our inflatable much smaller to fold, and its sewn connections much stronger than the typical welded or glued connections of traditional PVC (rubber)boats. The outershell of the EZraft can therefore be fixed just like a garment, and its simple straight innertubes can easily be replaced or fixed like a bicycle tire. Moreover the boat has seatbelt bumpers all around, with a rope underneath for extra protection. It has successfully passed years of field testing and is used by many boaters worldwide on a daily basis.

Question 5

Is the EZraft certified?

Accepted Answer

Yes, inflatables over 2.5 meter need to be CE-certified in the European Union.
We also comply with US regulations enforced by the US Coast Guard.

Question 6

Do you offer any warranty?

Accepted Answer

We offer a 1 year warranty on production errors;
We will repair or replace defective products or parts without charge (excluding shipping costs).
But don’t worry, those are rare.
Of course some cases are not covered, like damage from accidents, tampering, (ab)use, chemicals, commercial exploitation, theft, zombies, World War III...
Water activities are hazardous by their very nature, so by using our boats you take on terrible risks.
But rest assured it is our aim to keep having happy users.

Question 7

What outboard engine do you recommend?

Accepted Answer

We recommend using an outboard motor of maximum 5 horsepower or 4kW, up to 30 kg | 66 lbs. 
Any of these engines will do.
No need for a long shaft.

We offer a special package deal with TEMO at the moment | see our Spare Parts (https://www.ezraft.com/spare-sparts)

Question 8

How do you row an EZraft?

Accepted Answer

Your EZraft comes with smart telescopic paddles, which you just extend to deploy.
Reversely just contract the paddle again and tie it to the boat with any of the available straps (looped, Velcro or elastic).
Conveniently the paddles fold with the boat, no need to detach them.
However if you do detach them, you can also use them as "canoe" paddles.
 
Flip the pocket inside out to use it as a bench.
 
Check our paddle movie (https://www.ezraft.com/movies?wix-vod-video-id=de1394cc0ecf487f966d521b1c793ed6&wix-vod-comp-id=comp-kz5kz64n)or the manual (https://www.ezraft.com/_files/ugd/42a853_e9e62b4c00d04f50b026d479f6989ab5.pdf?index=true)

Question 9

How do you sit in the T-Model, with that middle tube?

Accepted Answer

Sitting on the T-Model is a bit like sitting on a soft curbside, so with your feet slightly lower than your body. Quite comfortable actually.
Many people sit on one side of their inflatable anyway, with their feet on the other side.
 
Yet, that middle tube has many advantages;
- When boarding from a dock or deck you don't have to step so deep, no need to plunge down.
- Moreover you are less likely to get wet feet, since you are always above the waterline.
- The dinghy can never fill up with rain or spray water, since it is self-draining along / underneath the middle tube.
- The middle tube also provides extra buoyancy; a large load capacity, and an extra safety compartment
- No floorboards make the dinghy much lighter (half the usual weight!), more compact to store, and easier to set up (no loose parts).
- And finally; it is great laying on it, sunbathing! :-)
 
Else, if you still doubt, maybe our Q model is better for you - with a deep cockpit

Question 10

Do you ship to my country?

Accepted Answer

Since our boats are so light and small to store, they are easy to ship.
So in most cases we will be able to ship to you.

For the following countries different shipping costs and/or tax rules apply:
Norway, Switzerland, Iceland, New Zealand, Turkey, the Middle East, South America and Africa.
Please contact us at info@ezraft.com for more information.